Business Central Cost in Kenya: What Drives the Price

The five cost lines

Every Dynamics 365 programme has the same five lines. A quote that hides one of them is not cheaper, it is incomplete.

Licences: per user, per month, set by Microsoft and bought through a partner. Essentials, Premium and Team Member users are priced differently, and add-on apps are priced by their vendor.

Implementation: discovery, design, configuration, testing and go-live, usually the largest line.

Data migration: cleansing, mapping, loading and reconciling.

Integration and extension: banks, M-Pesa and payment providers, eTIMS, payroll, e-commerce and custom functionality.

Training and support: role-based training, hypercare and an ongoing support agreement.

What moves the number

These drivers account for most of the difference.

Number and type of users

Number of legal entities and currencies

Integrations and their complexity

Amount of data and history to migrate

Gaps against standard, found in the fit-gap

Compliance scope: eTIMS, payroll, regulator returns

Internal availability: a slow decision loop costs money on both sides

Currency, VAT and invoicing

Microsoft sets licence pricing and the currency it is quoted in varies by programme. Kenyan VAT applies to licences and services as the law provides. We state currency and VAT treatment explicitly in every quote so you can compare like with like.

How to compare partner quotes

Ask each partner the same five questions.

What assumptions about users, entities and integrations are in the price?

How many days of discovery and design are included, and what do they produce?

What is excluded: migration, training, hypercare, extensions, eTIMS, payroll?

How are scope changes priced and approved?

What does support cost after go-live, and what response times are committed?

Frequently asked questions

How much does Business Central cost in Kenya?

It depends on users, entities, integrations, migration and gaps against standard. A discovery workshop turns your processes into a scoped quote.

Is there a fixed-price option?

We scope in phases and can fix the price of defined phases once the scope is agreed, with change control for anything outside it.

Do you include eTIMS in the price?

eTIMS is scoped as part of compliance. We state whether it is included, and its cost, separately in the quote.

Last reviewed 2026-10-11

What Dynamics 365 Business Central costs in Kenya.